Channels · Widget
01

Of code on the site
one line and the widget is live

02

To the first answer
no waiting, no queues

03

Always on
no weekends, no breaks

A widget for your site, light, alive, yours

01THE WIDGET AT WORK

It shows, not just answers

The customer meets someone to talk to, not a «bot». Answers, cards, profiles and actions — all in one window on your site.

A live dialogue

Answers and highlights the source

An answer to the point plus a highlight of the document or product it rests on — the customer sees the source, not an invention.

Display in chat

Product cards and comparison

Photo, price, availability and a buy button, plus a spec-by-spec comparison — right inside the chat window.

Matching

Profiles and matching by task

Specialists, services, listings — speakers, technicians, experts. The customer describes the task in words and the widget shows the fits from your base.

And what holds the channel together

Skills, branding, sign-in and analytics. Everything that makes the widget part of your site and your support.

Skills

The action is completed in chat

Booking, request, quote, reservation — the form lives in the chat and the result goes to your CRM or 1C through a connector.

Brand and sign-in

Your brand, JWT and SSO

The widget wears your identity; it recognises a signed-in customer through an identity JWT or your SSO, with role and permissions from the token.

Utilities

History, ratings, logs

Chat history even for anonymous visitors, a rating on every message for analytics, log export and built-in help.

02TOUCHPOINTS

One solution, every channel

The same platform and the same knowledge base at every touchpoint. Connect it once and use it everywhere your customers ask questions.

/01

Website

Storefront and landings: it answers, recommends and leads to the purchase without taking the customer off the page.

/02

Wiki

Knowledge base and portal: answers from documents with the source highlighted.

/03

Customer portal

Customer self-service: statuses, requests and actions without calling an agent.

/04

Intranet

An assistant for staff: policies, HR questions and internal services.

/05

Front office

Prompts at service desks: an exact answer in seconds with the customer in front of you.

/06

Call centre

First line: it takes the routine tickets and hands the hard ones to an agent with full context.

CONNECTORS

04

Connectors are headless skills for your systems

DEMO · STOCK

Stock check

«Is this in stock?» — the assistant calls the connector itself and answers with a fact from your system.

DEMO · CRM

Order status

The customer gives an order number — status and delivery dates arrive from the CRM straight into the chat.

DEMO · 1C

Prices and stock

Live pricing and stock from 1C at the moment of the answer — no manual exports.

DEMO · CRON

Scheduled report

«Send me the status every morning» — a cron task runs without an operator.

MCP01

Tools and hooks
a standard protocol for integrations

realtime02

Data from your systems
prices, stock and statuses at answer time

cron03

Scheduled jobs
reminders and reports without an operator

03SKILLS · ACTIONS IN CHAT

One solution, every channel

CRM
Deal and customer statuses
ERP · 1C
Prices, stock, documents
Databases and APIs
Any data on request
05ARCHITECTURE

What the solution is made of

Backend and UI in one delivery. A vector store, embeddings and a RAG pipeline with a reranker, skills and connectors, catalogue, profiles and documents — under the hood. Fast on the outside, serious underneath.

UI
Backend
Lightweight chat
Cards
Comparison
Forms
Vector store
Embedding
RAG
RAG query
Reranker
Skills
Connectors
Catalogue
Profiles
Documents
06UNDER THE HOOD · AI

From a question to a decision

Smart RAG and current models. The widget understands a question the way a person does, finds the answer in your data and decides what to show: an answer, a card, a form or a live agent.

Understands
the meaning of the question, not keywords
Finds
smart RAG across your data
Acts
a card, a form or an agent
Learns
sharper with every dialogue
Widget
07RESULT · METRICS

The numbers move the right way

A live channel instead of a contact form — and the metrics climb. The widget answers instantly, drives to an action and takes load off the first line.

01

Conversion
from dialogue to request

02

Response time
to the first reaction

03

Repeat visits
back into the same chat

04

Cost
of a single answer

Dialogues · load · actions · by week
DialoguesTo agentsTo an action

AI closes more dialogues · the load on agents drops

GET STARTED

Test it on your own data

Upload your own documents and catalogue — then ask the assistant the questions people ask you. That is the only test that means anything.